Job Title: Joint Resolution Process Manager

Location: Washington DC – Baltimore Area

Activities: Support the Department of Veterans Affairs (VA) Electronic Health Record Modernization (EHRM) program as a Joint Issue Resolution Process (JIRP) Manager responsible to assist the VA CNIO and Solution Expert (SE) team leads in the management of the VA/DoD Joint SaAB (Sustainment and Adoption Board). This support includes the following activities: assist with the end-to-end ticket management process documentation, such as standard operating procedures (SOPs); ensure change requests are routed properly (e.g. to VA solution experts or DoD solution owners; ensure all change control documentation is accurate and complete; follow various change requests from initiation through closure (i.e publication to Cerner Production); attend and participate in the change control meetings (VA change control, issue triage, scrum, SaAB); cover change control activities as assigned.


Minimum qualifications:

• Minimum of 10 years of experience. An additional 8 years of relevant experience may be substituted for degree requirements

• Strong leadership, written/oral communications, analysis, data gathering and organization skills

• Experience managing Information Technology related projects.

• Well versed in life cycle and project management methodologies.

• Experience in tracking costs, schedule and performance progress.

• Able to identify and mitigate risks.

• Clinical experience in a healthcare setting

• Bachelor’s degree in Engineering, Computer Science, Systems, Business or related scientific /technical discipline


Preferred qualifications:

• Experience in the VA

• Experience implementing Electronic Health Records

• PMP Certification or equivalent PM experience

    Other jobs at Zee Force

    Acquisition Cost/Pricing Support

    Washington, DC

    Process Analyst, Sr

    Washington, DC

    Cyber Package Technical Expert

    Rosslyn, VA

    Architecture and Engineering Analyst

    Washington, DC

    Sr. Technical Data and Content Analyst (PID 1314)

    DC Area/Remote

    Senior Software Developer Lead


    Test Manager